AI insights

Answers from your own data

AI inside every part of userlily — tagging feedback, summarising recordings and answers, explaining issues and drafting dashboards — working on your own data.

What you get

  • Feedback, tagged as it arrives

    Each response is tagged by category, sentiment, urgency and topic, and a summary of the week says what people keep raising.

  • Open answers, summarised

    Read a summary of what people wrote in an open-ended question instead of every reply.

  • Changelog drafts and idea suggestions

    Draft a changelog from what you have shipped, and get suggestions for what to add to the board next.

  • Ask your analytics

    Ask a question in plain words — which pages lose visitors, where traffic came from — and get an answer from your own numbers.

  • Recordings, summarised

    Open a recording and read what the visitor did in a few lines before you watch it — and search recordings by those summaries.

  • Likely causes, explained

    Ask any issue for its likely root cause and suggested fixes.

  • Dashboards from a sentence

    Describe what you want to keep an eye on and get a dashboard drafted for you; ask any card to explain itself.

  • Ask your data

    Get a summary of a workspace and ask questions about the data you brought in.

  • Notification copy

    Draft a notification’s title and message with AI, then edit it before you send.

How it works

  1. Feedback, answers, recordings and traffic arrive the way they always do.

  2. Feedback is tagged as it comes in; summaries, explanations and drafts are a click away.

  3. Correct a tag or run a result again — you decide what to keep and what to publish.

Privacy

When an AI feature runs, the content it needs — such as feedback text, survey answers or a recording’s events — is sent to our AI provider to produce the result. Each account has a daily AI limit.

Read the privacy policy

Ready to try AI insights?

Free during the beta.